As a Digital Analyst, you will help the team analyze, track, and optimize performance of DarnTough.com, as well as cross-channel eCommerce marketing campaigns. We’re looking for a highly analytical individual with effective communication skills that is highly capable of sharing findings and recommendations across internal teams to provide the insights and requirements needed to continue to improve our digital experiences.

The Digital Analyst, will provide measurement plans, actionable insights and reports that help drive conversions across the eCommerce channel.

Responsibilities:

• Design, develop, and launch new reports and dashboards for business needs and performance to deliver weekly, monthly, and quarterly for the leadership team.
• Develop and maintain new and existing key metrics including, but not limited to website performance across multiple clients: unique visitors, page views, time spent, and conversion metrics based on Analytics Goals and Events.
• Identify, monitor, and report on KPIs from website content and digital campaigns.
• Draw out key business insights and provide actionable recommendations in clear and concise manner that displays understanding of data and business objectives.
• Proactively develop insightful analytics to inform go-to-market strategy.
• Support the creation of target segments and audiences.
• Support ad-hoc marketing insights requests.
• Measure success of digital marketing campaigns, report on campaign analytics and analyze large data sets to identify trends, root causes and business improvement opportunities.
• Design, develop, and launch an iterative testing program for constant growth and improvement.
• Collaborate with Demand Planning on channel forecasts.
• Support the collection and integration of data across various sources and systems.

Experience & Skills:

• BS/BA in marketing, user experience, data science, computer science, MIS or other related field, or equivalent work experience.
• Must have 3-5 years of experience in data-based analysis, cross-channel analysis, and website UX insights.
• Google Certification in Analytics or other similar platform(s).
• Analytical experience in digital marketing role.
• Able to interpret a variety of data from various sources, including branded eCommerce websites, marketplaces (especially Amazon), social media, and paid media among others.
• Experience with audience insights tools and creating personas.
• SEO (Search Engine Optimization) including website technical analysis, keyword expansion, onsite meta data analysis experience a plus.
• Digital analytics experience using the Google Analytics platform including Google Tag Manager and Google Data Studio; experience with other analytics software and tools is preferred.
• Data-driven and highly analytical.
• Able to make analysis straightforward and action oriented.
• Strong communicator who can clearly articulate your ideas to others at all levels of an organization.

Job Type: Full-time & Part-time

Experience:

• data-based analytics, Cross-channel analysis, & UX insights: 3 years (Preferred)
• Google Analytics and/or similar platform: 2 years (Preferred)

Education:

• Bachelor’s (Preferred)

We are looking for a Business Development Representative to act as the liaison between our Chief Sales Officer and local small businesses. Your role will be to seek new business opportunities by contacting and developing relationships with potential customers. To be successful in this role, you should have previous experience developing leads through networking and relationship building. You will use your communication skills to cultivate strong relationships with customers, from the first contact until you introduce them to our inside sales team.

If you are motivated, values-driven, and enjoy working remotely on your own schedule, we’d like to meet you. Ultimately, the ideal candidate would be someone with strong communication skills that enjoys helping people and wants to build a successful career serving entrepreneurs.

Responsibilities

• Build relationships in the business community through networking
• Contact potential clients through referrals, cold calls, and emails
• Discuss our company story with potential clients
• Identify client needs and suggest meeting with inside sales contact
• Build long-term trusting relationships with clients

• Proactively seek new business opportunities in the market
• Set up meetings or calls between (prospective) clients and inside sales team
• Stay up-to-date with new products/services and new pricing/payment plans

Skills

• Proven work experience as a Business Development Representative, Customer Service Associate, or Technical Support.
• Hands-on experience with multiple sales techniques (including cold calls)
• Excellent communication and negotiation skills

• Ability to develop strong relationships
• BSc degree in Marketing, Business Administration or Sociology

Job Types: Full-time, Part-time, Commission

Experience:

• sales or customer service: 2 years (Preferred)

Education:

• Associate (Preferred)

Our team is seeking hard working and dependable individuals to help the momentum of our culture continue to develop. In return, we provide an engaging workplace with continuous learning, growth opportunities and training for all team members.

As a Representative, you are given the opportunity to:

-Weekly Pay

• Make decisions and solve problems individually and as part of a team
• Be recognized, rewarded and celebrated for your successes with bonuses and uncapped commission
• Be a part of a family that supports and pushes one another towards a common goal of growth and quality of life

The individual in this role should:

• Have a positive attitude
• Have a great work ethic
• Be self-motivated towards growing within the company

Job Duties:

• Answer incoming customer inquiries
• Collaborate with management teams to stay updated on new products, services, and policies
• Record customer information within our customer service database
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company’s customer service policies
• Other duties as requested